Fees & Key Service Terms
Clear pricing, based on the support your child needs
Our fees reflect the professional time involved in providing high-quality allied health care — including time spent directly with your child and family, as well as the clinical reasoning, planning, documentation and coordination that supports safe and effective therapy.
Our private fees are reviewed regularly to reflect the cost of sustainably delivering allied health services. NDIS-funded services are charged separately in line with the NDIS Pricing Arrangements and Price Limits, which may result in a lower fee than our usual private rate.
We will always discuss expected fees with you before providing additional supports outside your scheduled appointments.
How our fees work
Private & Medicare
Our private fees are set independently and reflect the professional time, expertise and resources required to provide our services. Where a Medicare rebate is available, the full appointment fee applies and the eligible rebate can then be claimed.
NDIS-funded services
NDIS-funded services are charged in accordance with the current NDIS Pricing Arrangements and Price Limits. This means the amount we can charge may be lower than our usual private fee for the equivalent professional time.
Our Appointment Fees
Our appointment fees include both direct time with your child and the professional time needed to plan, document and support their therapy.
The balance of direct and indirect time can vary depending on the type of appointment and your child’s individual needs. The total professional time included in each appointment is outlined below.
Initial Appointment $325
Total Professional Time up to 90minutes
Your first appointment gives your therapist time to understand your child, your priorities and what support may be most helpful.
This generally includes:
approximately 60 minutes with your child and parent/carer
assessment and information gathering
discussion of goals and initial recommendations
clinical reasoning, documentation and initial planning following the appointment.
Therapy Planning Appointment $325
Total Professional Time up to 90minutes
Where a second extended appointment is recommended, this allows time to continue dynamic assessment and begin translating what we have learned into a clear therapy plan.
This may include:
45–60 minutes of direct therapy or assessment
discussion with you about goals and priorities
development of the initial therapy plan
recommendations about therapy frequency and delivery
completion of relevant service documentation.
Ongoing Therapy $215
Total Professional Time up to 60minutes
A standard ongoing therapy appointment includes:
approximately 45 minutes of direct therapy with your child and/or parent/carer
discussion of progress, recommendations and strategies
approximately 15 minutes of clinical documentation, planning and preparation for the next stage of therapy.
Senior Therapists: $225 per standard appointment
Therapy extends beyond the appointment
Not all therapeutic work happens while your child is in the room. Depending on your child’s needs, professional time may also include assessment analysis, planning, reports, communication with other professionals, individualised resources, case coordination or equipment applications.
Some of this work is already included in your appointment fee. Additional professional time may be billed where required.
Good to know
Payment — Private appointments are payable on the day of service.
Cancellations — Cancellation fees may apply in accordance with our cancellation policy.
Travel — Travel time and kilometres may apply for appointments delivered outside the clinic.
Additional supports — Professional work outside scheduled appointments may attract an additional fee where required.
Accounts — Accounts need to remain up to date for services to continue.
Have a question about fees?
See our FAQs below or contact our team.
FAQs
-
Our appointment fees may include both direct time with your child and family and professional time for clinical reasoning, documentation, planning and preparation. This helps ensure therapy is purposeful, individualised and well coordinated.
-
Our private fees are set independently based on the professional time, expertise and resources required to provide our services. NDIS-funded services are subject to maximum price limits, so the amount we can charge may be lower than our usual private fee for the equivalent professional time.
-
Some planning, documentation and clinical work is already included within the appointment fee. If additional professional time is needed for things such as reports, assessment analysis, communication with other professionals, case conferences or individualised resources, we will discuss the expected time and cost with you wherever reasonably possible before proceeding.
-
Some services may be eligible for a Medicare rebate where you have an appropriate referral from your GP or medical specialist. The full appointment fee is payable, and the applicable Medicare rebate can then be claimed.
-
Travel time and kilometres may apply when therapy is delivered outside the clinic. We will let you know about expected travel charges when arranging community-based appointments.
-
We understand that plans change. Cancellation fees may apply where an appointment is cancelled without the required notice (2 business days). Our full cancellation terms are outlined in your Service Agreement and relevant policies.
-
Private appointments are generally payable on the day of service. For other funding arrangements, invoicing will follow the agreed funding and billing arrangements. Accounts need to remain up to date for services to continue.