Privacy Policy

How we use your information
We collect personal and health information needed to provide safe, appropriate allied health services to you or your child. This may include information used for assessment, therapy, care planning, communication and administration.

Who we may share information with
With your consent, relevant information may be shared with other people involved in your or your child’s care, such as health professionals, educators, support providers or funding bodies. We may also disclose information where required or permitted by law.

How your information is stored
We take reasonable steps to protect personal and health information from misuse, loss, unauthorised access, modification or disclosure.

Accessing or correcting your information
You may request access to personal information we hold about you or your child and ask for inaccurate information to be corrected. Reasonable administration fees may apply where permitted.

If you choose not to provide information
If relevant personal or health information is not provided, we may not have enough information to safely assess or provide the most appropriate support.

Privacy concerns or complaints
If you have questions, would like to access or correct information, or wish to make a privacy complaint, please contact Lifespan Therapies at enquiries@lifespantherapies.com.au or at 3495 0230

For information about appointment fees, cancellations, payments and other service conditions, please see our Service Terms.